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Medallion Hanoi Hotel, Hanoi
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Key details
About the Hotel
11 Ma May Street,
Hanoi,
Vietnam,
0084,
Ha Noi Municipality
Medallion Hanoi Hotel is a cozy boutique destination located in the vibrant heart of Hanoi's Old Quarter. This Art Deco hotel stands out with its unique décor and personalized butler services. It is strategically positioned within walking distance of Hoan Kiem Lake and numerous local tourist attractions. The surroundings offer a rich cultural experience with craft shops and eateries serving authentic Vietnamese cuisine.
Location
Located in central Hanoi, the Medallion Hotel is just a five-minute walk from Hoan Kiem Lake and the Water Puppet Theatre. The area is bustling with local shops and casual bars, providing visitors with an authentic taste of Vietnamese culture. Transportation options are available, including a roundtrip airport shuttle for convenience.
Rooms
The hotel features 70 air-conditioned rooms, each designed with unique décor and many offering private balconies. Comforts such as flat-screen TVs, minibars, and personal safes are provided in every room. Guests can enjoy conveniences like 24-hour room service and access to complimentary wired and wireless internet. Many rooms also include a fireplace, providing a cozy atmosphere.
Eat & Drink
Medallion Hotel's on-site restaurant serves a variety of Western and Asian meals for lunch and dinner. Guests can also opt for in-room dining through room service. The hotel offers a bar/lounge where guests can enjoy beverages in a relaxing environment. A coffee shop/café is also available for casual snacks and drinks.
Leisure & Business
The hotel includes a meeting room and a business center, making it suitable for business travelers. Guests can utilize complimentary Wi-Fi, concierge services, and a travel agency on-site. Leisure amenities include butler services, dry cleaning/laundry services, and options for car rental, ensuring a comfortable stay.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
Our room was impressively large and provided a spectacular view that made our stay more enjoyable.view full review
Delicious Breakfast
The breakfast selection was remarkable, offering a delightful mix of Vietnamese and European dishes that catered to all tastes.view full review
Incredible Bed
The bed was massive and exceptionally comfortable, ensuring we had restful nights throughout our stay.view full review
Outstanding Assistance
The service was exemplary, facilitating our Halong Bay tour booking seamlessly and making our trip unforgettable.view full review
General
Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
Wheelchair access
Lift
Guest Parking
Cookware/ Kitchen utensils
Services
Airport shuttle
Room service
Dry cleaning
Dining
Continental breakfast
Restaurant
Bar/ Lounge area
Free breakfast
Spa & Leisure
Sauna
Room features
Free Wi-Fi in rooms
Air conditioning
In-room safe
Mini-bar
Sitting area
Balcony
Tea and coffee facilities
Turndown service
Mirror
Ironing facilities
In-room sink
Bathroom
Hair dryer
Free toiletries
Self-catering
Cookware/ Kitchen utensils
Media
Flat-screen TV
Cable/ Satellite television
Telephone
CD player
AM/FM alarm clock
Show more
Location
11 Ma May Street,
Hanoi,
Vietnam,
0084,
Ha Noi Municipality
Map view
11 Ma May Street,
Hanoi,
Vietnam,
0084,
Ha Noi Municipality
City landmarks
Museum
Hoa Lo Prison
1.7
km
Museum
Vietnam Military History Museum
1.8
km
Monument
Ho Chi Minh Mausoleum
2.8
km
Quoc Tu Giam Street Dong Da District
Temple Of Literature
2.0
km
Museum
Vietnamese Women's Museum
1.7
km
Dinh Tien Hoang St.
Temple of the Jade Mountain
800 m
Church
Saint Joseph Cathedral
1.2
km
Museum
Vietnam National Museum of History
1.6
km
Tran Nhat Duat Street
Long Bien Bridge
1.4
km
Library
Hoan Kiem Lake
980 m
Lake of the Restored Sword
980 m
Castle
Thang Long Imperial Citadel
2.2
km
Pagoda
One Pillar Pagoda
2.0
km
Theatre
Opera House
1.5
km
Pagoda
Tran Quoc Pagoda
2.2
km
Theatre
Thang Long Water Puppet Theatre
950 m
Monument
Flag Tower of Hanoi
1.9
km
Church
Cua Bac Church
1.8
km
French Quarter
1.1
km
75 Dinh Tien Hoang Street
Post Office Ha Noi
950 m
Museum
Vietnam Fine Arts Museum
2.2
km
Square
Ba Dinh Square
2.7
km
Mall
Trang Tien Plaza
2.0
km
runs along the road of Au Co
Hanoi Ceramic Mosaic Mural
1.7
km
Nearby
cnr P Hang Buom & P Hang Giay
Bach Ma Temple
240 m
56 Hang Chieu Dong Xuan
Old City Gate
210 m
Hang Duong
Hanoi Night Market
570 m
87 Ma May Street Hoan Kiem District
Ancient House
170 m
Event hall
Hanoi Old Quarter Cultural Exchange Centre
70 m
28 Hang Buom Street
Den Quan De
130 m
Restaurants
Green Farm Restaurant & Cooking Class Center
80 m
44B Dao Duy Tu Hoan Kiem
Madam Tran Restaurant & Cooking Class Center
140 m
44C Dao Duy Tu Hoan Kiem
Fresh Pizza House
70 m
23 Dao Duy Tu Hang Buom Hoan Kiem
Banh My P
70 m
12 Hang Buom Hoan Kiem
PATETA Banhmi & Cafe
60 m
23 Dao Duy Tu Street Hang Buom
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
comfortable
good value
noisy outside
mixed service
7.8/10
Very good
Rooms
7.9
Location
8.7
Service
8.3
Dining
7.5
Guest reviews
7.8/10
based on 28 reviews
4/5
based on 811 reviews
8.1
8.1/10based on 58 reviews
#238 of 1,242 hotels in Hanoi based on Tripadvisor
Maria
United Kingdom,
June
2024
9.2/10
The hotel is right in the lively Old Quarter, offering a peaceful garden view and a balcony onto the night market. The rooms are incredibly spacious with a nice small balcony and plenty of storage, providing a quiet retreat from the bustling city. The service is top-notch, with staff going above and beyond to assist, even shopping with me for bargains. The dining options are exceptional, catering to both local and western tastes with a great selection of made-to-order omelettes. However, navigating the cluttered sidewalks with parked mopeds can be a challenge in the central location.
Rooms
9.0
The rooms are incredibly spacious with a nice small balcony, more than enough storage, and facing away from the street for a quiet stay. The extra bed provided added flexibility.
Service
10.0
The staff here is exceptionally friendly, helpful, and accommodating. They even went shopping with me to assist with a bargaining issue, showing a personal touch.
Location
9.0
The hotel's central location in the Old Quarter puts you right in the heart of the action, with easy access to attractions like Ha Long Bay, Bac Ha, and Sapa. Despite the busy surroundings, the room's height and sound insulation create a quiet haven for a peaceful rest.
Dining
9.0
The dining experience was exceptional, offering a wide variety of both local and Western dishes. The made-to-order omelettes were a standout, and the extensive breakfast spread catered to all tastes.
Facilities
9.0
The facilities are well-equipped and enhance the overall stay, offering convenience and comfort throughout.
William
United Kingdom,
May
2024
8.8/10
I had a wonderful stay at the hotel. The rooms were clean, comfortable, and spacious with a small balcony offering views of the lively streets below. The staff were very friendly and helpful. The location was perfect, right in the heart of the Old Quarter with easy access to restaurants and bars. The dining experience was enjoyable with a good variety of options. Overall, great value for money.
Rooms
9.0
The rooms were very comfortable and spacious, allowing us to enjoy the street views from the small balcony.
Service
8.0
The staff was keen to be helpful and very friendly throughout my stay.
Location
10.0
The hotel's location in the center of the Old Quarter was fantastic, close to great restaurants and bars.
Dining
8.0
The dining experience offered a good variety of choices, making it enjoyable for guests.
Facilities
9.0
The hotel provided all the necessary facilities for a comfortable stay.
Bob
United Kingdom,
May
2024
7.0/10
The hotel is placed in the heart of the Old Quarter, making it convenient for exploring the vibrant streets. The rooms may need a refresh but staying in the Executive Suite felt like a downgrade. The service was a mix of pleasant welcomes and some staff that seemed out of place in hospitality. The location offers a direct experience of Vietnam's lively atmosphere but can be noisy, especially by the loud lobby area. The dining options were varied with both positive and negative aspects, and the facilities provided a mixed experience.
Rooms
6.0
The rooms were tired and needed refreshing. Staying in the Executive Suite felt like a downgrade.
Service
7.0
The service was a mix of pleasant welcomes and some staff who seemed out of place in hospitality.
Location
8.0
The hotel is in the Old Quarter, giving a direct experience of Vietnam's lively atmosphere. However, it can be noisy, especially in the lobby area.
Dining
7.0
The dining options were varied, offering both positive and negative aspects.
Facilities
7.0
The amenities provided a mixed experience.
Brian
United Kingdom,
May
2024
8.8/10
My stay at the hotel was truly enjoyable. The room was very spacious, modern, and lovely, although it had a slight smoke smell, which was a downside. The service was exceptional, especially in arranging trips and being friendly and helpful. The location was excellent for exploring key attractions and dining options. The dining experience was fantastic with a sumptuous breakfast spread, and the facilities were top-notch.
Rooms
8.0
I found the room to be very spacious, modern, and lovely. The only downside was the slight smoke smell.
Service
9.0
The service was exceptional, with friendly and helpful staff, arranging trips seamlessly and being attentive to guests.
Location
9.0
The hotel is excellently located near key attractions and restaurants, making it convenient for exploration.
Dining
9.0
The dining experience was fantastic, especially the sumptuous breakfast spread that was a highlight of my stay.
Facilities
9.0
The facilities were top-notch, adding to the overall comfort and enjoyment of my stay.
Kurt
United States,
April
2024
7.6/10
I had a pleasant stay at this hotel. The room was very comfortable, with a good-size bathroom and a hot powerful shower, which was just what I needed after days of trekking. The Vietnamese-style decor added a nice touch to the room. The service was a bit mixed, with some staff members not paying full attention but others going above and beyond to assist us, even finding us an alternative flight and booking a reasonable taxi to the airport. The location was perfect for exploring the Old Quarter, although it could get quite noisy outside. The dining experience was decent, with a variety of options for breakfast. Overall, a good value for the price.
Rooms
8.0
The room was very comfortable with a good-size bathroom and a hot powerful shower. The Vietnamese style decor added a nice touch.
Service
7.0
The service was a bit mixed, with some staff not paying full attention but others going above and beyond to assist us, even helping with finding an alternative flight and booking a reasonable taxi to the airport.
Location
8.0
The hotel's location in the Old Quarter was perfect for exploring the area, although it could get quite noisy outside.
Dining
7.0
The dining experience was decent, with a variety of options for breakfast.
Facilities
8.0
The hotel had everything we needed for a comfortable stay.
comfortable
noisy outside
David
United States,
April
2024
8.4/10
The hotel is situated perfectly in the heart of the Old Quarter, making it super convenient for exploring. The rooms, although a bit small, offer great views and are non-smoking. However, there were issues with housekeeping and room key access that needed attention.
Rooms
7.0
Despite the initial hiccup with housekeeping and the room key, my stay in the spacious room with a lovely view was enjoyable overall.
Service
9.0
The staff went above and beyond to assist us, from arranging transportation to providing helpful recommendations. Their service truly enhanced our stay.
Location
10.0
The location couldn't have been better; right in the bustling Old Quarter, surrounded by vibrant bars and restaurants and just a short walk to the lake.
Dining
8.0
The dining options were varied and satisfying, offering a mix of Western, Asian, and traditional Vietnamese dishes. The only minor downside was the peak hour rush for breakfast.
Facilities
8.0
The hotel facilities were convenient and provided everything we needed for a comfortable stay.
Frances
United Kingdom,
April
2024
8.2/10
The hotel had clean and quiet rooms up to the 8th floor, with some street noise from the bustling Old Quarter and adjacent backpacker hostel. The service was excellent, with incredibly welcoming and helpful staff offering various convenient amenities. The location was perfect in the heart of the Old Quarter, close to main streets and dining options, though a bit of a walk to Hoan Kiem lake. The diverse dining experience catered well to both Asian and Western tastes. The facilities were top-notch, offering a comfortable stay.
Rooms
8.0
The rooms were very clean and quiet, though some noise from the streets and nearby hostel was noticeable but not overwhelming.
Service
9.0
The service was exceptional, with courteous and friendly staff offering a range of helpful amenities.
Location
8.0
The hotel's location in the busy Old Quarter was convenient for exploring the city, with main streets nearby and a lively Bia Hoi place just across the street.
Dining
7.0
The dining experience was varied, offering a wide selection of Vietnamese and Western foods catering to different palates.
Facilities
9.0
The hotel facilities were well-equipped, providing a comfortable and convenient stay for guests.
Scott
United Kingdom,
April
2024
8.2/10
The hotel's rooms were spacious, modern, and lovely, albeit with a slight smoke smell. Despite the noise from the streets and a nearby hostel, the room was clean and had all necessary amenities. The service was very friendly and always helpful, offering various convenient services. The hotel's location at the heart of the old city was vibrant, although noisy, and within walking distance to many attractions. The dining experience was satisfying, and the facilities were well-maintained.
Rooms
8.0
The room was spacious, modern, and lovely, although it had a slight smoke smell.
Service
9.0
The service was very friendly and always helpful, with a range of convenient services available.
Location
9.0
The location at the heart of the vibrant old city was great but noisy, offering easy access to many attractions.
Dining
7.0
The dining experience was satisfying, offering good options during the stay.
Facilities
8.0
The facilities were well-maintained and provided a comfortable stay.
Walter
United Kingdom,
March
2024
6.4/10
My stay at the hotel was decent overall. The rooms were fine, nothing extraordinary but manageable despite the delay in availability. The service was a bit inconsistent, transitioning from polite and friendly staff to a different attitude. The location was a mix of convenience with some challenges in navigating the area. The dining experience could have been better, leading me to explore dining options outside.
Rooms
7.0
The rooms were fine, but nothing to get excited about. It took a bit longer for my room to be ready upon check-in, which was a slight inconvenience.
Service
6.0
The service was a bit inconsistent, starting off well with friendly staff but later changing to a different vibe.
Location
7.0
The location was a bit confusing at times due to the side streets, but with some nice amenities nearby like restaurants and shops.
Dining
5.0
I wasn't too impressed with the dining options at the hotel and ended up seeking meals in other places around the area.
Facilities
7.0
The hotel had some decent facilities, but nothing particularly outstanding.
Sharon
United States,
March
2024
8.4/10
My stay at the hotel was fantastic! The rooms were beautifully done, with huge comfy beds and all the amenities one could need. The service, despite some language barriers, was genuinely helpful and accommodating. The location was absolutely perfect for exploring the lively Old Quarter. The dining options were impressive with a wide range of delicious dishes. The facilities were well-maintained, making my stay even more enjoyable.
Rooms
9.0
I stayed in 4 different rooms during my 3 nights, and each one was nicely done with a huge bed, modern fixtures, and well-equipped bathrooms.
Service
7.0
The staff may have changed during my stay, but they were all friendly and tried their best to assist, even though there were some communication challenges.
Location
9.0
Being in the heart of the Old Quarter was fantastic, with easy access to shops, cafes, and all the main sites within walking distance.
Dining
8.0
The dining experience was excellent with a generous selection of both Western and Asian cuisine, offering a great variety every day.
Facilities
9.0
The facilities were top-notch and well-maintained, adding to the overall comfort of my stay.
Andrew
United Kingdom,
February
2024
8.4/10
The hotel offers spacious and clean rooms with excellent amenities and a good shower, but it can be noisy at times. The staff goes above and beyond to provide helpful service and ensure minimal inconveniences. The location is right in the heart of the lively Old Quarter, offering easy access to food options and attractions, though noise levels may affect early sleepers. The dining experience is varied and enticing, with local and western options available, but peak hours can lead to longer waits. The facilities are well-equipped, making for a comfortable stay overall.
Rooms
8.0
The rooms are big, comfortable, and clean, featuring branded amenities, hot water, and satellite TV channels.
Service
9.0
The staff is very helpful and always ready to assist with recommendations and accommodations.
Location
9.0
The hotel is located in the vibrant Old Quarter, close to food options, transportation services, and the night market.
Dining
8.0
The dining experience offers a great variety of local and western food, though peak hours can lead to waiting times.
Facilities
8.0
The hotel has convenient facilities like room service, laundry, and airport shuttle services.
Allen
United States,
January
2024
7.6/10
Staying at the hotel was a mix of highs and lows. The rooms were clean and comfortable, yet our assigned twin superior room was quite different from what we expected, leading to a bit of suffocation with no windows in sight at the very front of the hotel. The service was friendly and welcoming, although I had a mishap due to my own oversight. The location was vibrant and bustling, perfect for being right in the heart of the action in the Old Quarter, though the noise from a nearby backpackers hostel disrupted our sleep. The dining experience offered a blend of good and not-so-great moments, with the hotel managing to serve excellent meals despite a few hygiene issues. The facilities were decent overall, enhancing our stay despite some shortcomings.
Rooms
7.0
The room made me feel suffocated with no windows, located at the very front of the hotel.
Service
8.0
The service was friendly and welcoming, offering helpful recommendations and amenities.
Location
9.0
The location was terrific, right in the middle of the vibrant Old Quarter, offering easy access to everything despite some noise disturbances at night.
Dining
7.0
The dining experience had its ups and downs, with good quality food yet some cleanliness issues.
Facilities
7.0
The facilities were satisfactory, enhancing our stay despite a few shortcomings.
Trevor
United Kingdom,
January
2024
8.2/10
The hotel is in the heart of the old quarter, making it convenient to explore ancient town attractions and enjoy the vibrant local scene. The rooms are newly decorated and luxurious, though slightly compact for my taste. The service is top-notch, with extremely friendly and efficient staff who go above and beyond to cater to every need. The dining options cover all the bases but lack the variety found in some other hotels. Overall, a great location with clean, comfortable rooms and exceptional service, though dining could offer more variety.
Rooms
8.0
The rooms were newly decorated and luxurious, facing the main street. They were spacious and nice, featuring a balcony and a good bathroom, though a bit small for my standard.
Service
9.0
The staff was super friendly and keen to attend to every request, making my stay highly enjoyable.
Location
9.0
The hotel is centrally located in the old quarter, within walking distance of most ancient town attractions, restaurants, and bars.
Dining
7.0
The dining options cover all the bases, offering Vietnamese and western varieties, but not up to the standard of the rest of the hotel.
Facilities
8.0
The facilities were modern and well-maintained, enhancing the overall guest experience.
Andrew
United Kingdom,
December
2023
9.0/10
I loved my stay at this hotel! The rooms were clean, comfortable, and surprisingly quiet, giving me a great view of the bustling streets below. The service was superb, with the staff handling all kinds of problems efficiently. The location was ideal, right in the heart of the Old Quarter, making it easy to explore the attractions by foot. The dining experience was quite good, especially the freshly cooked omelettes. The facilities were top-notch, adding to the overall pleasant stay.
Rooms
9.0
My room was brilliant - clean, comfortable, and quiet, offering a nice retreat from the busy streets.
Service
9.0
The hotel staff were incredibly helpful, assisting with various issues promptly.
Location
10.0
The location was perfect, right in the bustling Old Quarter, allowing easy access to key attractions and amenities.
Dining
8.0
The dining experience was quite good, especially the freshly cooked omelettes.
Facilities
9.0
The facilities were great, enhancing my overall stay at the hotel.
Alex
United States,
December
2023
7.8/10
My stay at the hotel was a mixed experience. The rooms had a damp smell and felt more like an attic than a twin superior room, but the one at the back was lovely and quiet with plush furnishings and modern clean bathrooms. The service was exceptional, with staff going above and beyond to assist in various situations and even helping with booking sleeper tickets. The central location was convenient for exploring the old quarter, but it could get noisy in front rooms. The dining options were varied, catering to different tastes, although breakfast during peak hours could get crowded. The facilities were decent overall.
Rooms
8.0
Despite the initial damp smell, the quiet room at the back was a pleasant surprise with comfortable furnishings and modern bathrooms.
Service
9.0
The staff, especially Mr Chong Nguen & Mr, were incredibly helpful and accommodating, going out of their way to assist with various needs.
Location
7.0
The hotel's central location was convenient for exploring the old quarter, even though it could get noisy at times.
Dining
8.0
The dining experience offered a wide variety of options, catering to different preferences, but peak hours could lead to waiting for a table.
Facilities
7.0
The facilities were sufficient for a comfortable stay, although not particularly outstanding.